The Motorcells Warranty

by Motorcells Staff

Motorcells offers excellent warranties for all three types of batteries we install: New, Renewed, or Repaired

The following information about Motorcells warranties apply to services purchased for qualifying vehicles on March 1, 2024, and after. For previous year’s purchases, please see your original paperwork.

LIFETIME WARRANTY ON NEW HYBRID BATTERY INSTALLATION SERVICE

Your battery is covered for life. For the first 36 months, there are no installation fees for any Motorcells warranty claim. After 36 months, we will charge you for the installation labor & travel only.

36-MONTH WARRANTY ON RENEWED HYBRID BATTERY INSTALLATION SERVICE

Your battery is covered for 36 months. For the first 12 months, we will not charge you for the battery or labor to replace a failed renewed hybrid battery. A travel fee may apply after 90 days (see below).

12-MONTH LIMITED WARRANTY ON REPAIRED HYBRID BATTERY INSTALLATION SERVICE

Your repaired battery & associated labor is covered for 90 days. After 90 days, your battery is covered up to 12-months. You will be responsible for covering labor. A travel fee may also apply after 90 days (see below).

WARRANTY CLAIMS PROCESS

Give us a call to start the warranty claim process.
Motorcells™ will guide you through the diagnostic process or provide the service. (If the dealership or other 3rd party diagnoses your car, send us photos of your diagnostic codes or professional diagnostic report).
We’ll provide a replacement battery for free if you have a hybrid battery failure (and no other issues that will prevent a successful vehicle repair).

TRAVEL FEE ON ALL WARRANTIES. After 90 days, you must bring your vehicle to the Motorcells location in Noblesville, IN, to avoid a travel fee. A travel fee will apply if we need to travel to the vehicle.

MOTORCELLS WARRANTY EXCEPTIONS

This warranty is not transferable to another person or entity.
Auto dealerships will receive a transfer authorization form upon completion of work that will allow them to transfer the warranty to their customer.
This warranty covers the original vehicle in which we installed the battery.
Motorcells™ will not reimburse for expenses related to diagnostics or towing.
We do not honor warranties for vehicles misused, abused, or in a serious accident.

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Fort Wayne, IN

Serving our Fort Wayne community, our mobile service delivers unparalleled automotive proficiency directly to your doorstep. Experience the ease of having your hybrid battery replaced without leaving your home, a convenience that’s as revolutionary as a popcorn machine at a movie theater. Right here in Fort Wayne, where innovation isn’t just a tradition—it’s a daily practice.

Dayton, OH

Serving our Dayton neighbors, our mobile service brings unmatched automotive expertise right to where you live. Get your hybrid battery swapped out without stepping outside your door, a convenience that feels as familiar as a Wright Brothers’ invention. Right here in Dayton, where innovation isn’t just history—it’s a way of life.

Give us a buzz

Our no-nonsense, honest advice is always free. A technician will usually answer the phone.

(317) 662-2236

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Motorcells

4.8

Chat Donnell diagnosed and replaced the faulty hybrid battery of my 2005 Prius with a refurbished battery very quickly and with high quality. He explained all details of the process which was very interesting and helpful. Highly recommended! You save a lot of money as opposed to letting Toyota replace the battery with a new one.

Dirk Tomandl

01:52 26 Mar 21

Chad provided quick efficient service and is a great guy all around. I felt like I was having my best friend over for a huge favor! Excellent pricing, I saved over 4000 dollars! Vs Toyota’s ridiculous quote!

Sigmund Brewer

00:43 14 Mar 21

Great honest service. I recommend Chad to do any hybrid battery work you may need. We got one day service. His expertise brought my 2007 Toyota Prius to new car performanc. Couldn't be happier. The best warranty I've ever seen in writing.

Betty Blankenship

15:01 17 Mar 18

Mike Whitaker

17:41 14 Apr 21

When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.

Chris Straw

19:31 26 Mar 20

Chad is AWESOME! I highly recommend him and Motorcell for all your hybrid and battery needs. OUTSTANDING service!

Brandon Cooper

21:20 15 Feb 22

Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!

Maura Broderson

15:59 20 Oct 20

This shop was able to diagnose a problem that Toyota’s shop was unable to. That itself says a lot.... I’m glad to say that my Prius has been running fine since he came over to check out the hybrid battery and diagnose the problem.

Colly Baird

19:15 21 Oct 17

The battery light came on in my 2011 Honda CR-Z so I picked up the phone and gave them a call. Chad was very kind in helping me find a path to get my car fixed . He has referred me to get my diagnostics and has offered to continue helping me figure out what the best thing to do for my car in my budget once we have the diagnostic readings.

Angela Wentz

00:54 21 Mar 20

emma M

14:00 14 Mar 21

Had an absolutely amazing experience! Chad showed up at the appointment time changed my Toyota Camry hybrid battery within 45 minutes. Great prices including life time warranty. Highly recommend this business It can’t be beat.

Edie S

18:39 04 Mar 24

Needed a Prius battery repair / replacement. Found these guys through a satisfied customer. Engaged with the owner, got my questions answered, and got a brand new battery installed AT MY HOUSE in all of 3 days! We're back in business and my son will have a car to drive! Thanks Motorcells!

Jason Burk

19:17 23 Aug 23

Was quick! Delivery and installation in my drive way was more than i thought could be done. Very helpful indeed. Would of been 5 stars but one of my seat bolts needed rechased, the tool needed to do it was forgotten (not an event expected) as a result I now have to drive into Indianapolis to there shop to get it done.#thus4outof5

Tom Derrickson

11:57 09 Jan 19

Great experience, great price and great convenience. They got us in quickly and came to us for the battery replacement- for a fraction of the price of a dealer. Highly recommend!

Drew Myers

22:32 12 Aug 21

I am so impressed with their knowledge & customer service! They drove to my house to grab my hybrid battery and brought it back and installed it! Went out of their way to give me informed answers regarding my car and even drove around with me to make sure everything is working! Hands down recommend Motorcells!

Crystal Burger

23:06 19 Oct 21

They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!

Mallory Toon

13:38 21 May 21

Had great, responsive, and knowledgeable service. There were some annoyances at first in the quality of the initial battery installed, but because of their warranty, they replied swiftly to fix any problem that came up and fixed it proper. I would recommend this place to anyone again, and I will continue to use them for future hybrid needs.

Matt “Sykes” McLeish

04:25 22 Sep 21

I was calling and and asking for information before I even bought my Hybrid. Chad is great , honest and was very helpful. I really appreciated that he spoke with me even though I had not purchased the Hybrid Truck Yet.

David Hazen

17:46 09 Jan 19