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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
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Motorcells
Motorcells
4.8
The dashboard of my wife's 2007 (with 185K miles) lit up with all of the classic signs of "hybrid battery failure." I got a sticker shock when I asked the Toyota dealer the price for a new battery. Then I called and spoke to Chad who was great. He explained the process that he uses to replace any bad cells then recondition the battery. He provided mobile service, picking up the battery the day after I called, returning to his shop, and returning to my home the following day to reinstall my refurbished battery. He also did a road test.Now my wife's Prius is happy again. Also the Engine Display page frequently shows a green, fully charged hybrid battery. I am still on the first tank of gas following the battery repair, but I am also seeing significant improvement in the MPG.Thanks, Chad!
Don Gutt
21:50 05 Aug 20
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
NovaVI
17:39 04 Nov 18
Great to work with & fast service as well. Saved me a lot of money getting the refurb op so hopefully it'll last more than a year.
Ron Capuyan (RythuM)
09:44 08 Apr 23
They are excellent! They refurbished the battery for the cost advertised on the website and that I also verified over the phone once the car was there. I was given and 3 year warranty in writing too. I work in the auto repair industry and this was high quality work with high quality customer service.
Robynn Wilson
12:07 16 Dec 23
Chad provided quick efficient service and is a great guy all around. I felt like I was having my best friend over for a huge favor! Excellent pricing, I saved over 4000 dollars! Vs Toyota’s ridiculous quote!
Sigmund Brewer
00:43 14 Mar 21
Our Motorcells experience was amazing. After a brief phone conversation, he was able to come to the car with the all the tools and parts needed for a complete repair. The work took about an hour. I would definitely recommend this service and would use it again.
Adam Yoder
12:44 22 Mar 21
Chad and Tim were on point with service, contact info. Have already recommended the service to others. Great experience.
Greg Loeser
10:11 23 Feb 22
Motorcells helped us last February on our 2009 Prius .They came to our home and changed out the battery and put a rebuilt battery in. we did have an issue with the battery last week . Motorcells was super helpful over the phone and got the car back in their shop to get the battery back online. Can't thank them enough, it means alot when a service group stands behind their work. They have been a huge blessing to our family
AAron Mattox
00:00 13 Aug 24
Eric Horvath
02:29 01 Mar 22
Chad is heads above anyone in dealing with hybrid Batteries. Unlike the dealerships he has changed hundreds of them. He drove over 2 1/2 hours to service my Hybrid Battery in my 2005 Prius with a new Toyota Hybrid Battery. I would call NO ONE other than Chad and Motorcells for any Hybrid Battery Issues!!! Mark in Arcanum, Ohio
Mark Flayler
00:29 19 Apr 24
After a diagnosis at the Toyota dealership of failed hybrid battery on my 2007 Prius with 140K miles and an estimate of $4500 to replace , I took a week to research options. Found Chad at Hybrid & EV Battery Repair, an Indianapolis area local shop that repaired my hybrid in 24 hours at a huge cost savings of several thousand dollars over replacing with a new battery from Toyota. With an 18 month warranty and GREAT customer service, I am very pleased and recommend CC Motors highly.
Emily Mattler
19:28 21 May 18
Was quick! Delivery and installation in my drive way was more than i thought could be done. Very helpful indeed. Would of been 5 stars but one of my seat bolts needed rechased, the tool needed to do it was forgotten (not an event expected) as a result I now have to drive into Indianapolis to there shop to get it done.#thus4outof5
Tom Derrickson
11:57 09 Jan 19
Philip Rowe
17:23 16 Oct 20
Fabulous communication before, during and after having a refurbished battery replacement. Great person to do business with.
David Johnson
19:15 24 Oct 25
Chad did very professional job and very kind person. He did the diagnosis before and after the replacement and also came for test drive after the fix. Great price and quick replacement .great customer service. He is very genuine, honest and friendly. Will define Ltd recommend to friends.
Krishna
00:39 29 May 20
Motorcells replaced the hybrid battery pack on-site at my home in June 2022, for our 2004 Prius (175k miles, original owner, original hybrid battery). I thought I'd post my review after having a chance to experience long-term performance under extremes of heat and cold, as both were problems prior to the replacement. The service technician was on-time, courteous, efficient, and a pleasure to work with. The replacement pack has worked without issue, and I've seen no faults or unusual readings in individual cells (using the "Dr. Prius" app). Our son drives the vehicle daily and it sits outside. We appreciate Motorcells bringing new life to our aging Prius!
Christopher Lehmann
20:47 15 Jan 23
Chad is super friendly & professional!I will recommend him to anyone any time.
Sheri Burk
19:38 23 Aug 23
Chat Donnell diagnosed and replaced the faulty hybrid battery of my 2005 Prius with a refurbished battery very quickly and with high quality. He explained all details of the process which was very interesting and helpful. Highly recommended! You save a lot of money as opposed to letting Toyota replace the battery with a new one.
Dirk Tomandl
01:52 26 Mar 21
Excellent job!!! Chad was very knowledgeable and fast!!! I recommend anyone that needs a hybrid battery see him!!
Kendall Lingham II
02:54 18 Feb 24
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