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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
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Motorcells
Motorcells
4.8
Was quick! Delivery and installation in my drive way was more than i thought could be done. Very helpful indeed. Would of been 5 stars but one of my seat bolts needed rechased, the tool needed to do it was forgotten (not an event expected) as a result I now have to drive into Indianapolis to there shop to get it done.#thus4outof5
Tom Derrickson
11:57 09 Jan 19
Hi Chad!I wanted to let you know that I am very pleased with the service that I received on my 2006 Prius. Tim worked quickly, was very knowledgeable, thourough and professional. I'm thrilled to have my Prius up and runnin in no time! I would recomend your services to anyone.Dawn
Dawn Murphy
21:27 15 Apr 19
I am so impressed with their knowledge & customer service! They drove to my house to grab my hybrid battery and brought it back and installed it! Went out of their way to give me informed answers regarding my car and even drove around with me to make sure everything is working! Hands down recommend Motorcells!
Crystal Burger
23:06 19 Oct 21
I was very impressed with Chad. Very knowledgeable Very honest, took his time to explained everything, he made me feel like I was a family member. That’s what I call amazing service. Thank you, Chad. A++++
Julie Leahy
21:11 06 Jan 25
Fantastic service... On time, very quick repair at a reasonable price with warranty (hopefully will never have to use it). Will recommend to other hybrid owners.
Bradley Sneed
18:47 01 Aug 20
emma M
14:00 14 Mar 21
The dashboard of my wife's 2007 (with 185K miles) lit up with all of the classic signs of "hybrid battery failure." I got a sticker shock when I asked the Toyota dealer the price for a new battery. Then I called and spoke to Chad who was great. He explained the process that he uses to replace any bad cells then recondition the battery. He provided mobile service, picking up the battery the day after I called, returning to his shop, and returning to my home the following day to reinstall my refurbished battery. He also did a road test.Now my wife's Prius is happy again. Also the Engine Display page frequently shows a green, fully charged hybrid battery. I am still on the first tank of gas following the battery repair, but I am also seeing significant improvement in the MPG.Thanks, Chad!
Don Gutt
21:50 05 Aug 20
Fantastic service... On time, very quick repair at a reasonable price with warranty (hopefully will never have to use it). Will recommend to other hybrid owners.
Bradley Sneed
18:47 01 Aug 20
Great to work with & fast service as well. Saved me a lot of money getting the refurb op so hopefully it'll last more than a year.
Ron Capuyan (RythuM)
09:44 08 Apr 23
Our Motorcells experience was amazing. After a brief phone conversation, he was able to come to the car with the all the tools and parts needed for a complete repair. The work took about an hour. I would definitely recommend this service and would use it again.
Adam Yoder
12:44 22 Mar 21
Chad provided quick efficient service and is a great guy all around. I felt like I was having my best friend over for a huge favor! Excellent pricing, I saved over 4000 dollars! Vs Toyota’s ridiculous quote!
Sigmund Brewer
00:43 14 Mar 21
Fast, friendly. Tech was very friendly and knowledgeable. Local and warrenty is great. Would recommend. Competitive Pricing is better than others for hybrid battery.
Becky Flick
22:23 01 Jun 21
They make you feel wise choice.
Steven Briggs
23:05 07 Jul 21
While I did not need to have my battery replaced, Chad was a wealth of knowledge when it came to pruis codes and what was actually wrong with my car.
Yvonne Noland
15:14 09 Jun 23
We highly recommend Motorcells for work on electric battery powered cars, given how knowledgeable, helpful, fairly priced, and honest Chad was.We brought our 2013 Honda Civic Hybrid to Chad at Motorcells when various warning lights popped up, since our regular mechanic doesn't work with hybrid batteries. He identified the inverter as the issue and told us there were service bulletins for the inverter online for our car. The exact issue with the inverter would have to be identified by a dealer though, so as he advised, we went to a dealer. Chad quoted us a price in case the quote from the dealer was considerably higher, breaking down the costs.He didn't try to cheat us by charging us for a new inverter and installing it; he was honest about what was in our best interest. He also shared quite a bit of information about hybrid cars with us, an enthusiast for sure.The Honda dealer installed a new inverter covered by an extended warranty due to the service bulletin (which is was nice to know about ahead of time thanks to Chad) and then all the diagnostic codes cleared.We also have a Honda CRV for which the engine light had come on, and since we were there (we had really come for the civic), Chad kindly diagnosed the problem as just being a clip on a cover inside the car hood. He reattached the clip and the engine codes cleared.If we have any issues in the future, we'll bring our car back to Motorcells.
Helena
22:26 21 Nov 24
This place was ¼ of the price as the dealer ship. The individuals that work here are knowledgeable and helpful! Thank you so much for changing my battery! I was in and out in an hour and they offered me more help even after this project was done.
Amanda Phillips
02:05 19 Nov 25
This shop was able to diagnose a problem that Toyota’s shop was unable to. That itself says a lot.... I’m glad to say that my Prius has been running fine since he came over to check out the hybrid battery and diagnose the problem.
Colly Baird
19:15 21 Oct 17
Chad is AWESOME! I highly recommend him and Motorcell for all your hybrid and battery needs. OUTSTANDING service!
Brandon Cooper
21:20 15 Feb 22
Great honest service. I recommend Chad to do any hybrid battery work you may need. We got one day service. His expertise brought my 2007 Toyota Prius to new car performanc. Couldn't be happier. The best warranty I've ever seen in writing.
Betty Blankenship
15:01 17 Mar 18
Was able to get my hybrid battery replaced for 1/4th of the dealer estimate and battery is working great. They also went above and beyond solving a safety problem with my back seat that was discovered in the course of replacing the battery.
Shannon O'Dell
14:02 10 Oct 20
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