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    • Don’t Buy a Prius or Camry Hybrid Battery (until you read this)
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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
(317) 662-2236
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Motorcells
Motorcells
4.8
Melissa Rogers
22:57 30 Aug 19
We highly recommend Motorcells for work on electric battery powered cars, given how knowledgeable, helpful, fairly priced, and honest Chad was.We brought our 2013 Honda Civic Hybrid to Chad at Motorcells when various warning lights popped up, since our regular mechanic doesn't work with hybrid batteries. He identified the inverter as the issue and told us there were service bulletins for the inverter online for our car. The exact issue with the inverter would have to be identified by a dealer though, so as he advised, we went to a dealer. Chad quoted us a price in case the quote from the dealer was considerably higher, breaking down the costs.He didn't try to cheat us by charging us for a new inverter and installing it; he was honest about what was in our best interest. He also shared quite a bit of information about hybrid cars with us, an enthusiast for sure.The Honda dealer installed a new inverter covered by an extended warranty due to the service bulletin (which is was nice to know about ahead of time thanks to Chad) and then all the diagnostic codes cleared.We also have a Honda CRV for which the engine light had come on, and since we were there (we had really come for the civic), Chad kindly diagnosed the problem as just being a clip on a cover inside the car hood. He reattached the clip and the engine codes cleared.If we have any issues in the future, we'll bring our car back to Motorcells.
Helena
22:26 21 Nov 24
Had an absolutely amazing experience! Chad showed up at the appointment time changed my Toyota Camry hybrid battery within 45 minutes. Great prices including life time warranty. Highly recommend this business It can’t be beat.
Edie S
18:39 04 Mar 24
Great experience, straight shooter, on time and did a great professional job 👍👍
Mike Reynolds.
21:45 07 Jun 23
Chad did a good job and saved us a lot of money. Our Prius is running great after he repaired the battery.
Lynette Quinn
15:26 21 Oct 17
Great honest service. I recommend Chad to do any hybrid battery work you may need. We got one day service. His expertise brought my 2007 Toyota Prius to new car performanc. Couldn't be happier. The best warranty I've ever seen in writing.
Betty Blankenship
15:01 17 Mar 18
They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!
Mallory Toon
13:38 21 May 21
Excellent job!!! Chad was very knowledgeable and fast!!! I recommend anyone that needs a hybrid battery see him!!
Kendall Lingham II
02:54 18 Feb 24
This place was ¼ of the price as the dealer ship. The individuals that work here are knowledgeable and helpful! Thank you so much for changing my battery! I was in and out in an hour and they offered me more help even after this project was done.
Amanda Phillips
02:05 19 Nov 25
Chad provided quick efficient service and is a great guy all around. I felt like I was having my best friend over for a huge favor! Excellent pricing, I saved over 4000 dollars! Vs Toyota’s ridiculous quote!
Sigmund Brewer
00:43 14 Mar 21
Great experience, great price and great convenience. They got us in quickly and came to us for the battery replacement- for a fraction of the price of a dealer. Highly recommend!
Drew Myers
22:32 12 Aug 21
Joe Shaw
21:24 24 Nov 19
Knowledgeable and helpful. I hope to never have use them again but if I do i trust them to take care of me. They are very professional thanks agian. Greg Cooper
Greg Cooper
19:13 08 Apr 25
Fantastic service... On time, very quick repair at a reasonable price with warranty (hopefully will never have to use it). Will recommend to other hybrid owners.
Bradley Sneed
18:47 01 Aug 20
The battery light came on in my 2011 Honda CR-Z so I picked up the phone and gave them a call. Chad was very kind in helping me find a path to get my car fixed . He has referred me to get my diagnostics and has offered to continue helping me figure out what the best thing to do for my car in my budget once we have the diagnostic readings.
Angela Wentz
00:54 21 Mar 20
Chad and his services are trustworthy and transparent. He takes the time to list out options, prices, and important, detailed information of the whole battery process. He educates you and makes certain that you understand everything and answers all questions before proceeding. Even most important, he takes the additional time out of his busy schedule to build a relationship and connect. I appreciate the fast but quality worth work... not to mention the grand or two he saved my bank account from :)
DCMA beyond
14:01 19 Mar 18
Motorcells replaced the hybrid battery pack on-site at my home in June 2022, for our 2004 Prius (175k miles, original owner, original hybrid battery). I thought I'd post my review after having a chance to experience long-term performance under extremes of heat and cold, as both were problems prior to the replacement. The service technician was on-time, courteous, efficient, and a pleasure to work with. The replacement pack has worked without issue, and I've seen no faults or unusual readings in individual cells (using the "Dr. Prius" app). Our son drives the vehicle daily and it sits outside. We appreciate Motorcells bringing new life to our aging Prius!
Christopher Lehmann
20:47 15 Jan 23
I owe these guys my complete gratitude. Very responsive and great customer service. They even drove two hours to replace my hybrid battery. Not to mention the great warranty they offered me, as well as saving me from the ridiculous price Toyota quoted me. I will be seeing them again if I have any issues, but hopefully that won't happen. Thanks!
Robert McGaha
19:32 09 Aug 18
Chad did very professional job and very kind person. He did the diagnosis before and after the replacement and also came for test drive after the fix. Great price and quick replacement .great customer service. He is very genuine, honest and friendly. Will define Ltd recommend to friends.
Krishna
00:39 29 May 20
They are excellent! They refurbished the battery for the cost advertised on the website and that I also verified over the phone once the car was there. I was given and 3 year warranty in writing too. I work in the auto repair industry and this was high quality work with high quality customer service.
Robynn Wilson
12:07 16 Dec 23
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(317) 662-2236

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