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    • Don’t Buy a Prius or Camry Hybrid Battery (until you read this)
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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Motorcells
Motorcells
4.8
I am so impressed with their knowledge & customer service! They drove to my house to grab my hybrid battery and brought it back and installed it! Went out of their way to give me informed answers regarding my car and even drove around with me to make sure everything is working! Hands down recommend Motorcells!
Crystal Burger
23:06 19 Oct 21
I was calling and and asking for information before I even bought my Hybrid. Chad is great , honest and was very helpful. I really appreciated that he spoke with me even though I had not purchased the Hybrid Truck Yet.
David Hazen
17:46 09 Jan 19
emma M
14:00 14 Mar 21
When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.
Chris Straw
19:31 26 Mar 20
The dashboard of my wife's 2007 (with 185K miles) lit up with all of the classic signs of "hybrid battery failure." I got a sticker shock when I asked the Toyota dealer the price for a new battery. Then I called and spoke to Chad who was great. He explained the process that he uses to replace any bad cells then recondition the battery. He provided mobile service, picking up the battery the day after I called, returning to his shop, and returning to my home the following day to reinstall my refurbished battery. He also did a road test.Now my wife's Prius is happy again. Also the Engine Display page frequently shows a green, fully charged hybrid battery. I am still on the first tank of gas following the battery repair, but I am also seeing significant improvement in the MPG.Thanks, Chad!
Don Gutt
21:50 05 Aug 20
While I did not need to have my battery replaced, Chad was a wealth of knowledge when it came to pruis codes and what was actually wrong with my car.
Yvonne Noland
15:14 09 Jun 23
We highly recommend Motorcells for work on electric battery powered cars, given how knowledgeable, helpful, fairly priced, and honest Chad was.We brought our 2013 Honda Civic Hybrid to Chad at Motorcells when various warning lights popped up, since our regular mechanic doesn't work with hybrid batteries. He identified the inverter as the issue and told us there were service bulletins for the inverter online for our car. The exact issue with the inverter would have to be identified by a dealer though, so as he advised, we went to a dealer. Chad quoted us a price in case the quote from the dealer was considerably higher, breaking down the costs.He didn't try to cheat us by charging us for a new inverter and installing it; he was honest about what was in our best interest. He also shared quite a bit of information about hybrid cars with us, an enthusiast for sure.The Honda dealer installed a new inverter covered by an extended warranty due to the service bulletin (which is was nice to know about ahead of time thanks to Chad) and then all the diagnostic codes cleared.We also have a Honda CRV for which the engine light had come on, and since we were there (we had really come for the civic), Chad kindly diagnosed the problem as just being a clip on a cover inside the car hood. He reattached the clip and the engine codes cleared.If we have any issues in the future, we'll bring our car back to Motorcells.
Helena
22:26 21 Nov 24
This shop was able to diagnose a problem that Toyota’s shop was unable to. That itself says a lot.... I’m glad to say that my Prius has been running fine since he came over to check out the hybrid battery and diagnose the problem.
Colly Baird
19:15 21 Oct 17
Great and friendly service! Also quick on changing out the battery! Thank you Chad!
Norman Kelly
23:08 30 May 20
Motorcells replaced the hybrid battery pack on-site at my home in June 2022, for our 2004 Prius (175k miles, original owner, original hybrid battery). I thought I'd post my review after having a chance to experience long-term performance under extremes of heat and cold, as both were problems prior to the replacement. The service technician was on-time, courteous, efficient, and a pleasure to work with. The replacement pack has worked without issue, and I've seen no faults or unusual readings in individual cells (using the "Dr. Prius" app). Our son drives the vehicle daily and it sits outside. We appreciate Motorcells bringing new life to our aging Prius!
Christopher Lehmann
20:47 15 Jan 23
Chad did very professional job and very kind person. He did the diagnosis before and after the replacement and also came for test drive after the fix. Great price and quick replacement .great customer service. He is very genuine, honest and friendly. Will define Ltd recommend to friends.
Krishna
00:39 29 May 20
Chad is super friendly & professional!I will recommend him to anyone any time.
Sheri Burk
19:38 23 Aug 23
Great experience, great price and great convenience. They got us in quickly and came to us for the battery replacement- for a fraction of the price of a dealer. Highly recommend!
Drew Myers
22:32 12 Aug 21
Hi Chad!I wanted to let you know that I am very pleased with the service that I received on my 2006 Prius. Tim worked quickly, was very knowledgeable, thourough and professional. I'm thrilled to have my Prius up and runnin in no time! I would recomend your services to anyone.Dawn
Dawn Murphy
21:27 15 Apr 19
They make you feel wise choice.
Steven Briggs
23:05 07 Jul 21
Chad is AWESOME! I highly recommend him and Motorcell for all your hybrid and battery needs. OUTSTANDING service!
Brandon Cooper
21:20 15 Feb 22
Fast, friendly. Tech was very friendly and knowledgeable. Local and warrenty is great. Would recommend. Competitive Pricing is better than others for hybrid battery.
Becky Flick
22:23 01 Jun 21
They make you feel wise choice.
Steven Briggs
23:05 07 Jul 21
Needed a Prius battery repair / replacement. Found these guys through a satisfied customer. Engaged with the owner, got my questions answered, and got a brand new battery installed AT MY HOUSE in all of 3 days! We're back in business and my son will have a car to drive! Thanks Motorcells!
Jason Burk
19:17 23 Aug 23
Our Motorcells experience was amazing. After a brief phone conversation, he was able to come to the car with the all the tools and parts needed for a complete repair. The work took about an hour. I would definitely recommend this service and would use it again.
Adam Yoder
12:44 22 Mar 21
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