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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
(317) 662-2236
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Motorcells
Motorcells
4.8
Motorcells replaced the hybrid battery in my Prius about seven weeks ago and it’s running great. The service is super convenient. They came to me and it took less than an hour.
Michael Barnard
04:18 27 Oct 20
Our Motorcells experience was amazing. After a brief phone conversation, he was able to come to the car with the all the tools and parts needed for a complete repair. The work took about an hour. I would definitely recommend this service and would use it again.
Adam Yoder
12:44 22 Mar 21
When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.
Chris Straw
19:31 26 Mar 20
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Philip Rowe
17:23 16 Oct 20
Chad and Tim were great to work with. Simple and easy to schedule and get the work done and both had a ton of knowledge and information to share. I highly recommend Motorcells.
Aric DeGroot
14:26 30 Jul 21
We highly recommend Motorcells for work on electric battery powered cars, given how knowledgeable, helpful, fairly priced, and honest Chad was.We brought our 2013 Honda Civic Hybrid to Chad at Motorcells when various warning lights popped up, since our regular mechanic doesn't work with hybrid batteries. He identified the inverter as the issue and told us there were service bulletins for the inverter online for our car. The exact issue with the inverter would have to be identified by a dealer though, so as he advised, we went to a dealer. Chad quoted us a price in case the quote from the dealer was considerably higher, breaking down the costs.He didn't try to cheat us by charging us for a new inverter and installing it; he was honest about what was in our best interest. He also shared quite a bit of information about hybrid cars with us, an enthusiast for sure.The Honda dealer installed a new inverter covered by an extended warranty due to the service bulletin (which is was nice to know about ahead of time thanks to Chad) and then all the diagnostic codes cleared.We also have a Honda CRV for which the engine light had come on, and since we were there (we had really come for the civic), Chad kindly diagnosed the problem as just being a clip on a cover inside the car hood. He reattached the clip and the engine codes cleared.If we have any issues in the future, we'll bring our car back to Motorcells.
Helena
22:26 21 Nov 24
They are excellent! They refurbished the battery for the cost advertised on the website and that I also verified over the phone once the car was there. I was given and 3 year warranty in writing too. I work in the auto repair industry and this was high quality work with high quality customer service.
Robynn Wilson
12:07 16 Dec 23
Joe Shaw
21:24 24 Nov 19
Was quick! Delivery and installation in my drive way was more than i thought could be done. Very helpful indeed. Would of been 5 stars but one of my seat bolts needed rechased, the tool needed to do it was forgotten (not an event expected) as a result I now have to drive into Indianapolis to there shop to get it done.#thus4outof5
Tom Derrickson
11:57 09 Jan 19
They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!
Mallory Toon
13:38 21 May 21
Worked with Chad last year when I needed some help with my Camry Hybrid's battery. He was very helpful and fixed the issue at a fraction of the cost that a dealer would charge. Highly recommend this business! If you're having issues with your hybrid and don't have a warranty, give them a call before doing anything else!
Jack Wilde
00:49 14 Mar 23
Chad and Tim were on point with service, contact info. Have already recommended the service to others. Great experience.
Greg Loeser
10:11 23 Feb 22
While having an install of my hybrid battery, there was an issue but it was quickly addressed and Chad was just amazing! Knowledgeable and friendly. Put my mind at ease!
Cheryl Bellmore
19:11 11 Jan 26
When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.
Chris Straw
19:31 26 Mar 20
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Melissa Rogers
22:57 30 Aug 19
Chad is super friendly & professional!I will recommend him to anyone any time.
Sheri Burk
19:38 23 Aug 23
Gary Wittenmeier
16:16 17 Jun 21
Was able to get my hybrid battery replaced for 1/4th of the dealer estimate and battery is working great. They also went above and beyond solving a safety problem with my back seat that was discovered in the course of replacing the battery.
Shannon O'Dell
14:02 10 Oct 20
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(317) 662-2236

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