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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
(317) 662-2236
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Motorcells
Motorcells
4.8
Philip Rowe
17:23 16 Oct 20
Great to work with & fast service as well. Saved me a lot of money getting the refurb op so hopefully it'll last more than a year.
Ron Capuyan (RythuM)
09:44 08 Apr 23
I am so impressed with their knowledge & customer service! They drove to my house to grab my hybrid battery and brought it back and installed it! Went out of their way to give me informed answers regarding my car and even drove around with me to make sure everything is working! Hands down recommend Motorcells!
Crystal Burger
23:06 19 Oct 21
The battery light came on in my 2011 Honda CR-Z so I picked up the phone and gave them a call. Chad was very kind in helping me find a path to get my car fixed . He has referred me to get my diagnostics and has offered to continue helping me figure out what the best thing to do for my car in my budget once we have the diagnostic readings.
Angela Wentz
00:54 21 Mar 20
Chad did very professional job and very kind person. He did the diagnosis before and after the replacement and also came for test drive after the fix. Great price and quick replacement .great customer service. He is very genuine, honest and friendly. Will define Ltd recommend to friends.
Krishna .
00:39 29 May 20
Was quick! Delivery and installation in my drive way was more than i thought could be done. Very helpful indeed. Would of been 5 stars but one of my seat bolts needed rechased, the tool needed to do it was forgotten (not an event expected) as a result I now have to drive into Indianapolis to there shop to get it done.#thus4outof5
Tom Derrickson
11:57 09 Jan 19
Chad is AWESOME! I highly recommend him and Motorcell for all your hybrid and battery needs. OUTSTANDING service!
Brandon Cooper
21:20 15 Feb 22
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Our Motorcells experience was amazing. After a brief phone conversation, he was able to come to the car with the all the tools and parts needed for a complete repair. The work took about an hour. I would definitely recommend this service and would use it again.
Adam Yoder
12:44 22 Mar 21
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
Chad and Tim were great to work with. Simple and easy to schedule and get the work done and both had a ton of knowledge and information to share. I highly recommend Motorcells.
Aric DeGroot
14:26 30 Jul 21
They are excellent! They refurbished the battery for the cost advertised on the website and that I also verified over the phone once the car was there. I was given and 3 year warranty in writing too. I work in the auto repair industry and this was high quality work with high quality customer service.
Robynn Wilson
12:07 16 Dec 23
emma M
14:00 14 Mar 21
NovaVI
17:39 04 Nov 18
Chad and his services are trustworthy and transparent. He takes the time to list out options, prices, and important, detailed information of the whole battery process. He educates you and makes certain that you understand everything and answers all questions before proceeding. Even most important, he takes the additional time out of his busy schedule to build a relationship and connect. I appreciate the fast but quality worth work... not to mention the grand or two he saved my bank account from :)
DCMA beyond
14:01 19 Mar 18
Worked with Chad last year when I needed some help with my Camry Hybrid's battery. He was very helpful and fixed the issue at a fraction of the cost that a dealer would charge. Highly recommend this business! If you're having issues with your hybrid and don't have a warranty, give them a call before doing anything else!
Jack Wilde
00:49 14 Mar 23
Fantastic service... On time, very quick repair at a reasonable price with warranty (hopefully will never have to use it). Will recommend to other hybrid owners.
Bradley Sneed
18:47 01 Aug 20
This place was ¼ of the price as the dealer ship. The individuals that work here are knowledgeable and helpful! Thank you so much for changing my battery! I was in and out in an hour and they offered me more help even after this project was done.
Amanda Phillips
02:05 19 Nov 25
We highly recommend Motorcells for work on electric battery powered cars, given how knowledgeable, helpful, fairly priced, and honest Chad was.We brought our 2013 Honda Civic Hybrid to Chad at Motorcells when various warning lights popped up, since our regular mechanic doesn't work with hybrid batteries. He identified the inverter as the issue and told us there were service bulletins for the inverter online for our car. The exact issue with the inverter would have to be identified by a dealer though, so as he advised, we went to a dealer. Chad quoted us a price in case the quote from the dealer was considerably higher, breaking down the costs.He didn't try to cheat us by charging us for a new inverter and installing it; he was honest about what was in our best interest. He also shared quite a bit of information about hybrid cars with us, an enthusiast for sure.The Honda dealer installed a new inverter covered by an extended warranty due to the service bulletin (which is was nice to know about ahead of time thanks to Chad) and then all the diagnostic codes cleared.We also have a Honda CRV for which the engine light had come on, and since we were there (we had really come for the civic), Chad kindly diagnosed the problem as just being a clip on a cover inside the car hood. He reattached the clip and the engine codes cleared.If we have any issues in the future, we'll bring our car back to Motorcells.
Helena
22:26 21 Nov 24
Motorcells replaced the hybrid battery pack on-site at my home in June 2022, for our 2004 Prius (175k miles, original owner, original hybrid battery). I thought I'd post my review after having a chance to experience long-term performance under extremes of heat and cold, as both were problems prior to the replacement. The service technician was on-time, courteous, efficient, and a pleasure to work with. The replacement pack has worked without issue, and I've seen no faults or unusual readings in individual cells (using the "Dr. Prius" app). Our son drives the vehicle daily and it sits outside. We appreciate Motorcells bringing new life to our aging Prius!
Christopher Lehmann
20:47 15 Jan 23
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(317) 662-2236

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