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Category: Camry

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Motorcells
Motorcells
4.8
This shop was able to diagnose a problem that Toyota’s shop was unable to. That itself says a lot.... I’m glad to say that my Prius has been running fine since he came over to check out the hybrid battery and diagnose the problem.
Colly Baird
19:15 21 Oct 17
Chad did very professional job and very kind person. He did the diagnosis before and after the replacement and also came for test drive after the fix. Great price and quick replacement .great customer service. He is very genuine, honest and friendly. Will define Ltd recommend to friends.
Krishna .
00:39 29 May 20
They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!
Mallory Toon
13:38 21 May 21
Worked with Chad last year when I needed some help with my Camry Hybrid's battery. He was very helpful and fixed the issue at a fraction of the cost that a dealer would charge. Highly recommend this business! If you're having issues with your hybrid and don't have a warranty, give them a call before doing anything else!
Jack Wilde
00:49 14 Mar 23
emma M
14:00 14 Mar 21
Chad is wonderful and professional ,got me in as soon as he could. Would suggest everyone go to him if they need a hybrid battery. The price was right and he got the job done quickly.
S Rottinghaus
19:20 24 Jul 25
Great experience, straight shooter, on time and did a great professional job 👍👍
Mike Reynolds.
21:45 07 Jun 23
They are excellent! They refurbished the battery for the cost advertised on the website and that I also verified over the phone once the car was there. I was given and 3 year warranty in writing too. I work in the auto repair industry and this was high quality work with high quality customer service.
Robynn Wilson
12:07 16 Dec 23
Great to work with & fast service as well. Saved me a lot of money getting the refurb op so hopefully it'll last more than a year.
Ron Capuyan (RythuM)
09:44 08 Apr 23
Chad provided quick efficient service and is a great guy all around. I felt like I was having my best friend over for a huge favor! Excellent pricing, I saved over 4000 dollars! Vs Toyota’s ridiculous quote!
Sigmund Brewer
00:43 14 Mar 21
They make you feel wise choice.
Steven Briggs
23:05 07 Jul 21
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
After a diagnosis at the Toyota dealership of failed hybrid battery on my 2007 Prius with 140K miles and an estimate of $4500 to replace , I took a week to research options. Found Chad at Hybrid & EV Battery Repair, an Indianapolis area local shop that repaired my hybrid in 24 hours at a huge cost savings of several thousand dollars over replacing with a new battery from Toyota. With an 18 month warranty and GREAT customer service, I am very pleased and recommend CC Motors highly.
Emily Mattler
19:28 21 May 18
Fantastic service... On time, very quick repair at a reasonable price with warranty (hopefully will never have to use it). Will recommend to other hybrid owners.
Bradley Sneed
18:47 01 Aug 20
We highly recommend Motorcells for work on electric battery powered cars, given how knowledgeable, helpful, fairly priced, and honest Chad was.We brought our 2013 Honda Civic Hybrid to Chad at Motorcells when various warning lights popped up, since our regular mechanic doesn't work with hybrid batteries. He identified the inverter as the issue and told us there were service bulletins for the inverter online for our car. The exact issue with the inverter would have to be identified by a dealer though, so as he advised, we went to a dealer. Chad quoted us a price in case the quote from the dealer was considerably higher, breaking down the costs.He didn't try to cheat us by charging us for a new inverter and installing it; he was honest about what was in our best interest. He also shared quite a bit of information about hybrid cars with us, an enthusiast for sure.The Honda dealer installed a new inverter covered by an extended warranty due to the service bulletin (which is was nice to know about ahead of time thanks to Chad) and then all the diagnostic codes cleared.We also have a Honda CRV for which the engine light had come on, and since we were there (we had really come for the civic), Chad kindly diagnosed the problem as just being a clip on a cover inside the car hood. He reattached the clip and the engine codes cleared.If we have any issues in the future, we'll bring our car back to Motorcells.
Helena
22:26 21 Nov 24
Chad provided quick efficient service and is a great guy all around. I felt like I was having my best friend over for a huge favor! Excellent pricing, I saved over 4000 dollars! Vs Toyota’s ridiculous quote!
Sigmund Brewer
00:43 14 Mar 21
Chat Donnell diagnosed and replaced the faulty hybrid battery of my 2005 Prius with a refurbished battery very quickly and with high quality. He explained all details of the process which was very interesting and helpful. Highly recommended! You save a lot of money as opposed to letting Toyota replace the battery with a new one.
Dirk Tomandl
01:52 26 Mar 21
While having an install of my hybrid battery, there was an issue but it was quickly addressed and Chad was just amazing! Knowledgeable and friendly. Put my mind at ease!
Cheryl Bellmore
19:11 11 Jan 26
Motorcells responded quickly to my call. I was very pleased with the price and how quickly my battery was replaced. Highly recommend.
Mendy McClain
10:49 19 May 20
Josh Holtz
22:32 01 Apr 21
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