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Category: Prius

The Motorcells™ Guide to Toyota Prius Battery Problems

Toyota Camry & Toyota Prius hybrid battery

Real-world, practical experience with Toyota Prius HV battery issues is paramount when dealing with an aging Prius. Here is some wisdom after renewing thousands of Prius batteries for customers.

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
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Motorcells
Motorcells
4.8
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
Hi Chad! I wanted to let you know that I am very pleased with the service that I received on my 2006 Prius. Tim worked quickly, was very knowledgeable, thourough and professional. I'm thrilled to have my Prius up and runnin in no time! I would recomend your services to anyone. Dawn
Dawn Murphy
21:27 15 Apr 19
Great and friendly service! Also quick on changing out the battery! Thank you Chad!
Norman Kelly
23:08 30 May 20
Alex Nelson
21:07 07 Jun 21
Chad and Tim were great to work with. Simple and easy to schedule and get the work done and both had a ton of knowledge and information to share. I highly recommend Motorcells.
Aric DeGroot
14:26 30 Jul 21
emma M
14:00 14 Mar 21
Chad and his services are trustworthy and transparent. He takes the time to list out options, prices, and important, detailed information of the whole battery process. He educates you and makes certain that you understand everything and answers all questions before proceeding. Even most important, he takes the additional time out of his busy schedule to build a relationship and connect. I appreciate the fast but quality worth work... not to mention the grand or two he saved my bank account from :)
DCMA beyond
14:01 19 Mar 18
Chad and his services are trustworthy and transparent. He takes the time to list out options, prices, and important, detailed information of the whole battery process. He educates you and makes certain that you understand everything and answers all questions before proceeding. Even most important, he takes the additional time out of his busy schedule to build a relationship and connect. I appreciate the fast but quality worth work... not to mention the grand or two he saved my bank account from :)
DCMA beyond
14:01 19 Mar 18
Worked with Chad last year when I needed some help with my Camry Hybrid's battery. He was very helpful and fixed the issue at a fraction of the cost that a dealer would charge. Highly recommend this business! If you're having issues with your hybrid and don't have a warranty, give them a call before doing anything else!
Jack Wilde
00:49 14 Mar 23
Was quick! Delivery and installation in my drive way was more than i thought could be done. Very helpful indeed. Would of been 5 stars but one of my seat bolts needed rechased, the tool needed to do it was forgotten (not an event expected) as a result I now have to drive into Indianapolis to there shop to get it done.#thus4outof5
Tom Derrickson
11:57 09 Jan 19
Chad is AWESOME! I highly recommend him and Motorcell for all your hybrid and battery needs. OUTSTANDING service!
Brandon Cooper
21:20 15 Feb 22
Chad was phenomenal! Would recommend 100x over. Friendly, easy to work with and did an awesome job with my Prius. Went above and beyond. First person I completely trust with my car! Can’t say enough good things
Alexandra Serpe
20:49 15 Jun 20
Motorcells responded quickly to my call. I was very pleased with the price and how quickly my battery was replaced. Highly recommend.
Mendy McClain
10:49 19 May 20
Chad is heads above anyone in dealing with hybrid Batteries. Unlike the dealerships he has changed hundreds of them. He drove over 2 1/2 hours to service my Hybrid Battery in my 2005 Prius with a new Toyota Hybrid Battery. I would call NO ONE other than Chad and Motorcells for any Hybrid Battery Issues!!! Mark in Arcanum, Ohio
Mark Flayler
00:29 19 Apr 24
I'm very please with the service that was provided. Chad was very knowledgeable about the Hybrid Battery Service. He explained the process and answered all my questions. Highly skilled and very professional, I would recommend this company.
leon collins
04:34 05 Dec 17
They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!
Mallory Toon
13:38 21 May 21
When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.
Chris Straw
19:31 26 Mar 20
Motorcells replaced the hybrid battery pack on-site at my home in June 2022, for our 2004 Prius (175k miles, original owner, original hybrid battery). I thought I'd post my review after having a chance to experience long-term performance under extremes of heat and cold, as both were problems prior to the replacement. The service technician was on-time, courteous, efficient, and a pleasure to work with. The replacement pack has worked without issue, and I've seen no faults or unusual readings in individual cells (using the "Dr. Prius" app). Our son drives the vehicle daily and it sits outside. We appreciate Motorcells bringing new life to our aging Prius!
Christopher Lehmann
20:47 15 Jan 23
Chad and Tim were great to work with. Simple and easy to schedule and get the work done and both had a ton of knowledge and information to share. I highly recommend Motorcells.
Aric DeGroot
14:26 30 Jul 21
I was calling and and asking for information before I even bought my Hybrid. Chad is great , honest and was very helpful. I really appreciated that he spoke with me even though I had not purchased the Hybrid Truck Yet.
David Hazen
17:46 09 Jan 19
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