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    • Don’t Buy a Prius or Camry Hybrid Battery (until you read this)
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Category: Prius

The Motorcells™ Guide to Toyota Prius Battery Problems

Toyota Camry & Toyota Prius hybrid battery

Real-world, practical experience with Toyota Prius HV battery issues is paramount when dealing with an aging Prius. Here is some wisdom after renewing thousands of Prius batteries for customers.

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
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Motorcells
Motorcells
4.8
Great and friendly service! Also quick on changing out the battery! Thank you Chad!
Norman Kelly
23:08 30 May 20
Melissa Rogers
22:57 30 Aug 19
Joe Shaw
21:24 24 Nov 19
Great and friendly service! Also quick on changing out the battery! Thank you Chad!
Norman Kelly
23:08 30 May 20
Gary Wittenmeier
16:16 17 Jun 21
This shop was able to diagnose a problem that Toyota’s shop was unable to. That itself says a lot.... I’m glad to say that my Prius has been running fine since he came over to check out the hybrid battery and diagnose the problem.
Colly Baird
19:15 21 Oct 17
Great experience, great price and great convenience. They got us in quickly and came to us for the battery replacement- for a fraction of the price of a dealer. Highly recommend!
Drew Myers
22:32 12 Aug 21
Chad is super friendly & professional!I will recommend him to anyone any time.
Sheri Burk
19:38 23 Aug 23
Motorcells helped us last February on our 2009 Prius .They came to our home and changed out the battery and put a rebuilt battery in. we did have an issue with the battery last week . Motorcells was super helpful over the phone and got the car back in their shop to get the battery back online. Can't thank them enough, it means alot when a service group stands behind their work. They have been a huge blessing to our family
AAron Mattox
00:00 13 Aug 24
I am so impressed with their knowledge & customer service! They drove to my house to grab my hybrid battery and brought it back and installed it! Went out of their way to give me informed answers regarding my car and even drove around with me to make sure everything is working! Hands down recommend Motorcells!
Crystal Burger
23:06 19 Oct 21
The dashboard of my wife's 2007 (with 185K miles) lit up with all of the classic signs of "hybrid battery failure." I got a sticker shock when I asked the Toyota dealer the price for a new battery. Then I called and spoke to Chad who was great. He explained the process that he uses to replace any bad cells then recondition the battery. He provided mobile service, picking up the battery the day after I called, returning to his shop, and returning to my home the following day to reinstall my refurbished battery. He also did a road test.Now my wife's Prius is happy again. Also the Engine Display page frequently shows a green, fully charged hybrid battery. I am still on the first tank of gas following the battery repair, but I am also seeing significant improvement in the MPG.Thanks, Chad!
Don Gutt
21:50 05 Aug 20
They make you feel wise choice.
Steven Briggs
23:05 07 Jul 21
Chad and his services are trustworthy and transparent. He takes the time to list out options, prices, and important, detailed information of the whole battery process. He educates you and makes certain that you understand everything and answers all questions before proceeding. Even most important, he takes the additional time out of his busy schedule to build a relationship and connect. I appreciate the fast but quality worth work... not to mention the grand or two he saved my bank account from :)
DCMA beyond
14:01 19 Mar 18
Knowledgeable and helpful. I hope to never have use them again but if I do i trust them to take care of me. They are very professional thanks agian. Greg Cooper
Greg Cooper
19:13 08 Apr 25
Fantastic service... On time, very quick repair at a reasonable price with warranty (hopefully will never have to use it). Will recommend to other hybrid owners.
Bradley Sneed
18:47 01 Aug 20
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Worked with Chad last year when I needed some help with my Camry Hybrid's battery. He was very helpful and fixed the issue at a fraction of the cost that a dealer would charge. Highly recommend this business! If you're having issues with your hybrid and don't have a warranty, give them a call before doing anything else!
Jack Wilde
00:49 14 Mar 23
While I did not need to have my battery replaced, Chad was a wealth of knowledge when it came to pruis codes and what was actually wrong with my car.
Yvonne Noland
15:14 09 Jun 23
Hi Chad! I wanted to let you know that I am very pleased with the service that I received on my 2006 Prius. Tim worked quickly, was very knowledgeable, thourough and professional. I'm thrilled to have my Prius up and runnin in no time! I would recomend your services to anyone. Dawn
Dawn Murphy
21:27 15 Apr 19
Chat Donnell diagnosed and replaced the faulty hybrid battery of my 2005 Prius with a refurbished battery very quickly and with high quality. He explained all details of the process which was very interesting and helpful. Highly recommended! You save a lot of money as opposed to letting Toyota replace the battery with a new one.
Dirk Tomandl
01:52 26 Mar 21
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As seen on TV!

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