The Motorcells Limited Lifetime Warranty
The following warranty applies to services purchased for qualifying vehicles on January 1, 2021 and after. For previous year purchases or for non-qualifying vehicles, please see your original paperwork.
Qualifying vehicles are: Toyota Prius, Toyota Camry, Lexus CT 200H, Lexus HS 250H, Lexus GS 450H
- Give us a call and we’ll send you a warranty claim form.
- Send us your diagnostic codes (photos) or professional diagnostic report.
- If you have a hybrid battery failure (and no other issues that will prevent a successful vehicle repair), we’ll provide a replacement battery for free.
For the first 12 months of this warranty, there is no mobile installation fee. After 12 months, the customer is responsible for a mobile installation fee of $399-$499 (depending on make/model) for any warranty claim.
If a customer is outside 50 miles of Carmel, IN, there is a travel fee of $0.60/mile (after 50 miles).
- This warranty is not transferable to another person or entity.
- This warranty covers the original vehicle in which we installed the battery.
- Motorcells will not reimburse for expenses related to diagnostics or towing.
- We do not honor warranties for vehicles that have been misused, abused, or have been in an accident since we installed the battery.