The Motorcells Limited Lifetime Warranty
The following warranty applies to services purchased for qualifying vehicles on January 1, 2021 and after. For previous year purchases or for non-qualifying vehicles, please see your original paperwork.
Qualifying vehicles are: Toyota Prius, Toyota Camry, Lexus CT 200H, Lexus HS 250H, Lexus GS 450H.
- Give us a call to start the warranty claim process.
- Motorcells offers diagnostics services or will guide you through the diagnostic process.
- If the dealership or other 3rd party diagnoses your car, send us your diagnostic codes (photos) or professional diagnostic report.
- If you have a hybrid battery failure (and no other issues that will prevent a successful vehicle repair), we’ll provide a replacement battery for free.
For the first 12 months of this warranty, mobile installation is free. After 12 months, mobile installation fees apply.
If a customer is outside 50 miles of Carmel, IN, a travel fee may apply.
- This warranty is not transferable to another person or entity.
- Auto dealerships will receive a transfer authorization form upon completion of work that will allow them to transfer the warranty to their customer.
- This warranty covers the original vehicle in which we installed the battery.
- Motorcells will not reimburse for expenses related to diagnostics or towing.
- We do not honor warranties for vehicles that have been misused, abused, or have been in a serious accident since we installed the battery.