The following information about Motorcells warranties apply to services purchased for qualifying vehicles on March 1, 2024, and after. For previous year’s purchases, please see your original paperwork.
LIFETIME WARRANTY ON NEW HYBRID BATTERY INSTALLATION SERVICE
Your battery is covered for life. For the first 36 months, there are no installation fees for any Motorcells warranty claim. After 36 months, we will charge you for the installation labor & travel only.
36-MONTH WARRANTY ON RENEWED HYBRID BATTERY INSTALLATION SERVICE
Your battery is covered for 36 months. For the first 12 months, we will not charge you for the battery or labor to replace a failed renewed hybrid battery. A travel fee may apply after 90 days (see below).
12-MONTH LIMITED WARRANTY ON REPAIRED HYBRID BATTERY INSTALLATION SERVICE
Your repaired battery & associated labor is covered for 90 days. After 90 days, your battery is covered up to 12-months. You will be responsible for covering labor. A travel fee may also apply after 90 days (see below).
OPTIONAL 36-MONTH EXTENDED WARRANTY ON REPAIRED HYBRID BATTERY INSTALLATION SERVICE
Your repaired battery & associated labor is covered for 90 days. After 90 days, your battery is covered up to 36-months. You will be responsible for covering labor. A travel fee may also apply after 90 days (see below).
Typically, the extended 36-month warranty on repaired batteries is an additional $500-$1,000 (call for quote on your model and year).
WARRANTY CLAIMS PROCESS
- Give us a call to start the warranty claim process.
- Motorcells™ will guide you through the diagnostic process or provide the service. (If the dealership or other 3rd party diagnoses your car, send us photos of your diagnostic codes or professional diagnostic report).
- We’ll provide a replacement battery for free if you have a hybrid battery failure (and no other issues that will prevent a successful vehicle repair).
TRAVEL FEE ON ALL WARRANTIES. After 90 days, you must bring your vehicle to the Motorcells location in Noblesville, IN, to avoid a travel fee. A travel fee will apply if we need to travel to the vehicle.
MOTORCELLS WARRANTY EXCEPTIONS
- This warranty is not transferable to another person or entity.
- Auto dealerships will receive a transfer authorization form upon completion of work that will allow them to transfer the warranty to their customer.
- This warranty covers the original vehicle in which we installed the battery.
- Motorcells™ will not reimburse for expenses related to diagnostics or towing.
- We do not honor warranties for vehicles misused, abused, or in a serious accident.
