The Motorcells Warranty

The Motorcells Limited Lifetime Warranty

The following warranty applies to services purchased for qualifying vehicles on January 1, 2021 and after.  For previous year purchases or for non-qualifying vehicles, please see your original paperwork.

Qualifying vehicles are: Toyota Prius, Toyota Camry, Lexus CT 200H, Lexus HS 250H, Lexus GS 450H.

OVERVIEW

  1. Give us a call to start the warranty claim process.
  2. Motorcells offers diagnostics services or will guide you through the diagnostic process.
  3. If the dealership or other 3rd party diagnoses your car, send us your diagnostic codes (photos) or professional diagnostic report.
  4. If you have a hybrid battery failure (and no other issues that will prevent a successful vehicle repair), we’ll provide a replacement battery for free.

INSTALLATION FEE

For the first 12 months of this warranty, mobile installation is free.  After 12 months, mobile installation fees apply.

TRAVEL FEE

If a customer is outside 50 miles of Carmel, IN, a travel fee may apply.

NOTES

  • This warranty is not transferable to another person or entity.
  • Auto dealerships will receive a transfer authorization form upon completion of work that will allow them to transfer the warranty to their customer.
  • This warranty covers the original vehicle in which we installed the battery.
  • Motorcells will not reimburse for expenses related to diagnostics or towing.  
  • We do not honor warranties for vehicles that have been misused, abused, or have been in a serious accident since we installed the battery.