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Category: Prius

The Motorcells™ Guide to Toyota Prius Battery Problems

Toyota Camry & Toyota Prius hybrid battery

Real-world, practical experience with Toyota Prius HV battery issues is paramount when dealing with an aging Prius. Here is some wisdom after renewing thousands of Prius batteries for customers.

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Our no-nonsense, honest advice is always free. A technician will usually answer the phone.
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Motorcells
Motorcells
4.8
Great experience, great price and great convenience. They got us in quickly and came to us for the battery replacement- for a fraction of the price of a dealer. Highly recommend!
Drew Myers
22:32 12 Aug 21
I owe these guys my complete gratitude. Very responsive and great customer service. They even drove two hours to replace my hybrid battery. Not to mention the great warranty they offered me, as well as saving me from the ridiculous price Toyota quoted me. I will be seeing them again if I have any issues, but hopefully that won't happen. Thanks!
Robert McGaha
19:32 09 Aug 18
Chad and Tim were on point with service, contact info. Have already recommended the service to others. Great experience.
Greg Loeser
10:11 23 Feb 22
Fast, friendly. Tech was very friendly and knowledgeable. Local and warrenty is great. Would recommend. Competitive Pricing is better than others for hybrid battery.
Becky Flick
22:23 01 Jun 21
Motorcells helped us last February on our 2009 Prius .They came to our home and changed out the battery and put a rebuilt battery in. we did have an issue with the battery last week . Motorcells was super helpful over the phone and got the car back in their shop to get the battery back online. Can't thank them enough, it means alot when a service group stands behind their work. They have been a huge blessing to our family
AAron Mattox
00:00 13 Aug 24
The battery light came on in my 2011 Honda CR-Z so I picked up the phone and gave them a call. Chad was very kind in helping me find a path to get my car fixed . He has referred me to get my diagnostics and has offered to continue helping me figure out what the best thing to do for my car in my budget once we have the diagnostic readings.
Angela Wentz
00:54 21 Mar 20
When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.
Chris Straw
19:31 26 Mar 20
Alex Nelson
21:07 07 Jun 21
Chat Donnell diagnosed and replaced the faulty hybrid battery of my 2005 Prius with a refurbished battery very quickly and with high quality. He explained all details of the process which was very interesting and helpful. Highly recommended! You save a lot of money as opposed to letting Toyota replace the battery with a new one.
Dirk Tomandl
01:52 26 Mar 21
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Fast friendly service. Affordable pricing! The Prius is so much happier with the refurbished battery. We highly recommend this company.
Brad Clark
13:29 14 Jun 23
Motor Cells was awesome! They really care about their clients, and I am so glad that I took my car here. They checked in on me on my way home and my way back to school to make sure I got there and everything was working good! I recommend to anyone.
Peyton Murphy
17:10 06 Dec 25
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
I was very impressed with Chad. Very knowledgeable Very honest, took his time to explained everything, he made me feel like I was a family member. That’s what I call amazing service. Thank you, Chad. A++++
Julie Leahy
21:11 06 Jan 25
emma M
14:00 14 Mar 21
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Philip Rowe
17:23 16 Oct 20
Great to work with & fast service as well. Saved me a lot of money getting the refurb op so hopefully it'll last more than a year.
Ron Capuyan (RythuM)
09:44 08 Apr 23
Fabulous communication before, during and after having a refurbished battery replacement. Great person to do business with.
David Johnson
19:15 24 Oct 25
Motorcells responded quickly to my call. I was very pleased with the price and how quickly my battery was replaced. Highly recommend.
Mendy McClain
10:49 19 May 20
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(317) 662-2236

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