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Tag: Featured Article

Don’t Buy a Prius or Camry Hybrid Battery (until you read this)

Toyota Camry & Toyota Prius hybrid battery

What do you do when your Prius or Camry hybrid battery fails? After repairing a thousand batteries, Motorcells weighs in.

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Motorcells
Motorcells
4.8
Great experience, straight shooter, on time and did a great professional job 👍👍
Mike Reynolds.
21:45 07 Jun 23
Had great, responsive, and knowledgeable service. There were some annoyances at first in the quality of the initial battery installed, but because of their warranty, they replied swiftly to fix any problem that came up and fixed it proper. I would recommend this place to anyone again, and I will continue to use them for future hybrid needs.
Matt “Sykes” McLeish
04:25 22 Sep 21
They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!
Mallory Toon
13:38 21 May 21
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
Gary Wittenmeier
16:16 17 Jun 21
They came to the car and got the battery and came back and installed a new hybrid battery! Great prices and great people!
Mallory Toon
13:38 21 May 21
Could not recommend this service more! Had my beloved 2006 Prius' hybrid battery die on me and the dealership wanted almost 3x as much as Motorcells charged. Little did I know I would also get ABOVE AND BEYOND customer service. Chad communicated promptly, explained everything so I didn't feel in the dark, leant me a car while mine was being serviced, and had my Prius running better than ever in an hour. Yes, you're getting a refurbished battery instead of a new, but the warranty is the same; it makes total sense for an older car. Highly recommend!
Maura Broderson
15:59 20 Oct 20
Worked with Chad last year when I needed some help with my Camry Hybrid's battery. He was very helpful and fixed the issue at a fraction of the cost that a dealer would charge. Highly recommend this business! If you're having issues with your hybrid and don't have a warranty, give them a call before doing anything else!
Jack Wilde
00:49 14 Mar 23
Melissa Rogers
22:57 30 Aug 19
Chad and Tim were on point with service, contact info. Have already recommended the service to others. Great experience.
Greg Loeser
10:11 23 Feb 22
Motorcells replaced the hybrid battery in my Prius about seven weeks ago and it’s running great. The service is super convenient. They came to me and it took less than an hour.
Michael Barnard
04:18 27 Oct 20
Chad did very professional job and very kind person. He did the diagnosis before and after the replacement and also came for test drive after the fix. Great price and quick replacement .great customer service. He is very genuine, honest and friendly. Will define Ltd recommend to friends.
Krishna
00:39 29 May 20
My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.
Michael RoBards
20:23 24 Jun 19
Chad is AWESOME! I highly recommend him and Motorcell for all your hybrid and battery needs. OUTSTANDING service!
Brandon Cooper
21:20 15 Feb 22
Joe Shaw
21:24 24 Nov 19
They make you feel wise choice.
Steven Briggs
23:05 07 Jul 21
Great to work with & fast service as well. Saved me a lot of money getting the refurb op so hopefully it'll last more than a year.
Ron Capuyan (RythuM)
09:44 08 Apr 23
I was calling and and asking for information before I even bought my Hybrid. Chad is great , honest and was very helpful. I really appreciated that he spoke with me even though I had not purchased the Hybrid Truck Yet.
David Hazen
17:46 09 Jan 19
Chad and Tim were on point with service, contact info. Have already recommended the service to others. Great experience.
Greg Loeser
10:11 23 Feb 22
I'm very please with the service that was provided. Chad was very knowledgeable about the Hybrid Battery Service. He explained the process and answered all my questions. Highly skilled and very professional, I would recommend this company.
leon collins
04:34 05 Dec 17
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