4.8

Chad and his services are trustworthy and transparent. He takes the time to list out options, prices, and important, detailed information of the whole battery process. He educates you and makes certain that you understand everything and answers all questions before proceeding. Even most important, he takes the additional time out of his busy schedule to build a relationship and connect. I appreciate the fast but quality worth work... not to mention the grand or two he saved my bank account from :)

DCMA beyond

14:01 19 Mar 18

Fast friendly service. Affordable pricing! The Prius is so much happier with the refurbished battery. We highly recommend this company.

Brad Clark

13:29 14 Jun 23

Great experience, great price and great convenience. They got us in quickly and came to us for the battery replacement- for a fraction of the price of a dealer. Highly recommend!

Drew Myers

22:32 12 Aug 21

They are excellent! They refurbished the battery for the cost advertised on the website and that I also verified over the phone once the car was there. I was given and 3 year warranty in writing too. I work in the auto repair industry and this was high quality work with high quality customer service.

Robynn Wilson

12:07 16 Dec 23

Great experience, straight shooter, on time and did a great professional job 👍👍

Mike Reynolds.

21:45 07 Jun 23

I owe these guys my complete gratitude. Very responsive and great customer service. They even drove two hours to replace my hybrid battery. Not to mention the great warranty they offered me, as well as saving me from the ridiculous price Toyota quoted me. I will be seeing them again if I have any issues, but hopefully that won't happen. Thanks!

Robert McGaha

19:32 09 Aug 18

Was able to get my hybrid battery replaced for 1/4th of the dealer estimate and battery is working great. They also went above and beyond solving a safety problem with my back seat that was discovered in the course of replacing the battery.

Shannon O'Dell

14:02 10 Oct 20

My wife and I made two trips to visit with Chad and Tim before the purchase of our vehicle. Both gentlemen were genuine, honest and a pleasure to get to know. There were no high pressure sales tactics, or incessant sales phone calls, which unfortunately we had to deal with some other dealers. It's been about a month since the purchase of my car and I love it.

Michael RoBards

20:23 24 Jun 19

Motorcells replaced the hybrid battery pack on-site at my home in June 2022, for our 2004 Prius (175k miles, original owner, original hybrid battery). I thought I'd post my review after having a chance to experience long-term performance under extremes of heat and cold, as both were problems prior to the replacement. The service technician was on-time, courteous, efficient, and a pleasure to work with. The replacement pack has worked without issue, and I've seen no faults or unusual readings in individual cells (using the "Dr. Prius" app). Our son drives the vehicle daily and it sits outside. We appreciate Motorcells bringing new life to our aging Prius!

Christopher Lehmann

20:47 15 Jan 23

Philip Rowe

17:23 16 Oct 20

Motorcells replaced the hybrid battery in my Prius about seven weeks ago and it’s running great. The service is super convenient. They came to me and it took less than an hour.

Michael Barnard

04:18 27 Oct 20

Joe Shaw

21:24 24 Nov 19

Chad and Tim were great to work with. Simple and easy to schedule and get the work done and both had a ton of knowledge and information to share. I highly recommend Motorcells.

Aric DeGroot

14:26 30 Jul 21

DCMA beyond

14:01 19 Mar 18

They did a great job! Very professional, good communication, and a great price. Would highly recommend.

Rachael Harrison

11:56 12 May 23

I was very impressed with Chad. Very knowledgeable Very honest, took his time to explained everything, he made me feel like I was a family member. That’s what I call amazing service. Thank you, Chad. A++++

Julie Leahy

21:11 06 Jan 25

This shop was able to diagnose a problem that Toyota’s shop was unable to. That itself says a lot.... I’m glad to say that my Prius has been running fine since he came over to check out the hybrid battery and diagnose the problem.

Colly Baird

19:15 21 Oct 17

Our Motorcells experience was amazing. After a brief phone conversation, he was able to come to the car with the all the tools and parts needed for a complete repair. The work took about an hour. I would definitely recommend this service and would use it again.

Adam Yoder

12:44 22 Mar 21

Eric Horvath

02:29 01 Mar 22

When Toyota wanted 3700 for a battery replacement I had to look elsewhere. Chad was able to come to my house, install the new battery same day and under 1000 dollars. All the dash lights have been reset and the car runs like new even with 200k miles on it.

Chris Straw

19:31 26 Mar 20

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* March 2025: OEM suppliers have recently changed price substantially, possibly to encourages sales of newer models. This will likely make it hard for you to justify a new battery. Please call for up to date prices on new, renewed, and repaired batteries. *

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